| Datum konání | 26. 10. 2022 17:00 |
|---|---|
| Místo konání | online |
Vážení členové,
zveme Vás na říjnové ITSM PRAKTICKY, které tentokrát hostí GUIDE VISION – náš dlouholetý člen a také pravidelný partner výroční konference.
TOPIC
Utilizing the power of the ServiceNow platform Out of the Box – myth or sustainable practice?
“Out of the box first,” heard so often these days, has become almost a mantra over the last few years. This statement even made it to a list of four basic overarching principles for ServiceNow implementations. Why is that? In our opinion, it has a lot to do with the fact that what’s in the box evolves rapidly (it gets richer and wider with each new ServiceNow release). It’s a challenge to keep it tidy and smoothly working when the implementation includes a lot of homemade pieces.
But what does it look like in real life? How many ServiceNow implementation projects are brave enough to follow the out-of-the-box beacon and are willing to fight the temptation of platform ultra-flexibility for the fixed guiderails clamps of out-of-the-box? Let’s investigate together while diving into following topics:
- What does out-of-the-box mean in ServiceNow environment and why does that matter?
- How to measure how far your instance has deviated from out-of-the-box
- Possible mitigation scenarios when things get nasty – returning to out-of-the-box
- Relationship to low-code/no-code capabilities and citizen development
- How businesses can customize in a smarter way
SPEAKER
Jan Procházka, Principal ServiceNow Consultant & CTA, GuideVision
Jan has more than two decades of professional experience in the IT industry, and for the last five and a half years has focused exclusively on ServiceNow projects. Working as a Principal ServiceNow Consultant, Jan has joined the most elite group of ServiceNow experts in the world – he has successfully completed ServiceNow’s Certified Master Architect programme. Jan often faces situations when customers need help to address complex demands in multiple business areas and make strategic decisions impacting their organization for years to come. Experience from numerous real-world projects empowers him to take a holistic architectural view of ServiceNow implementations.
REGISTRACE:
info@itsmf.cz