| Datum konání | 7. 3. 2023 |
|---|---|
| Místo konání | online |
Vážení členové, zveme Vás na březnový ITSM PRAKTICKY,
„Introduction to The V*A*L*U*E Formula”, by Ken Wendle
Zaregistrujte se zasláním zprávy na email info@itsmf.cz
“What do we want?”
“VALUE!”
“When do we want it?”
“NOW!”
“Focus on Value” is the first of the ITIL 4 guiding principle. From ITIL to Lean to DevOps, the concept of VALUE is a common thread shared by almost every best practice, standard and methodology.
Understanding, focusing upon and improving value is ultimately the most important thing any product or service organization can do. So why do so few organizations REALLY focus on value?
This presentation introduces the back-to-basics model, concepts and guidance on how to maximize your organization’s value explored within the exciting book, “The V*A*L*U*E Formula”, by Ken Wendle.
This insightful and entertaining presentation explores and explains the following topics:
What is value?
- The VALUE Model
Vision: Defining your value
Alignment: Focusing your value
Leverage: Augmenting your value
Uniqueness: Differentiating your value
Execution: Delivering your value
Synergy: Everything working. Everything working together.
Praise for The V*A*L*U*E Formula:
“(The V*A*L*U*E Formula) is great for re-assessing, re-imagining and re-inventing your approach to value and will hopefully trigger you into action to develop – and increase – your own unique VALUE!” – Paul Wilkinson, Director and Owner of GamingWorks.nl
“(The V*A*L*U*E Formula) discusses a number of management practices that you may already be familiar with but puts them together in a unique way so that they amplify their impact (to) instill a renewed sense of purpose that will provide the positive energy that brings teams together to get their organization firing on all cylinders. – Cor Winkler Prins, CEO at 4Me
“… plenty of examples, analogies, stories of success and failure, and the lessons we can all take away from this stream of wisdom… to actually accomplish something profound and change your own world!” – Glenn O’Donnell, Vice President and Research Director at Forrester Research
“By example and illustrations, Ken makes it crystal clear how you can delight your customer with excellent products or services.“ – Ron Muns, board advisory to Cherwell Software
“(The V*A*L*U*E Formula) is a practical approach to better serve customers and create value for any business, non-profit or government organization… a roadmap to quickly achieve breakthrough success in organizations large and small. A must-read for those looking to transform cultures and improve performance with the highest degree of professionalism.” – Mark Schlueter (Retired Sales Executive)
“It’s practical, tactical and most of all, implementable.“ – Phil Gerbyshak, author, speaker, trainer and digital marketing and sales expert
“Ken has created an essential and refreshing guide to the fundamentals you must master to be an effective strategic leader in today’s chaotic world. – Manley Feinberg, keynote speaker/author of “Reaching Your Next Summit: 9 Vertical Lessons for Leading with Impact”