Publikováno: 16. 2. 2021
About the conference
The 15th annual conference of ITSMF CZ took place online in the form of two parallel streams on Thursday, January 21, 2021 and Friday, January 22, 2021, from 9:00 a.m. to 1:00 p.m.
As usual, the programme was prepared in cooperation with CACIO, itSMF International and itSMF Slovakia.
The event was opened with an opening statement by ITSMF Chairman Patrik Šolc and Vladimír Dzurilla, the Government Plenipotentiary for IT and Digitization, who spoke briefly on DigitalCzechia – Current State and Plans for the Future.
Conference theme: DIGITAL TRANSFORMATION AND BUSINESS SUPPORT
In this spirit, the theme and programme blocks of the conference were focused. Let’s ask the following questions:
- How does IT help business in the (post) coronavirus era? (remote project management, team cooperation, (internal, external teams, cross-regions, …)
- How can IT help in the digital age of business? The main barriers to digital transformation?
- What are the news and trends in IT service management (practical experience – DevOps, COBIT, ITIL, ITSM, SRE)
- What role does Cyber Security play in managing IT services?
Program and presenter
- Digital Transformation (e.g.: How can IT help in the digital age of business? The main barriers to digital transformation? Enterprise Service Management … etc.
- ITSM trends 2021 (e.g.: Knowledge frameworks – news: DevOps, ITIL, Cobit… cybersecurity and service management, Solution selling… etc.)
A great success was once again the acquisition of very renowned and respected speakers, who have been involved in the development of ITSM for many years. In addition to the traditional ones – Paul Wilkinson (director and owner of GamingWorks.nl) and Roman Zhuravlev (ITSM Portfolio Development Manager, responsible for the continuous development of ITIL), these were:
- George Westerman – is a world-recognized thought leader on leading transformation and competitive advantage through technological innovation.
- Daniel Breston – actively contributes to the practices of ITSM, SIAM, DevOps, leanIT and IT Leadership. He has more than 40 years of experience in international technology management, consulting and coaching.
- David Cannon – is known for crafting industry best practices for Strategy and IT Operations and uses them extensively to make organizations function more effectively and efficiently. He has led consulting practices in Forrester, Hewlett-Packard and BMC Software.
- Robert S. Falkowitz – Managing Director of Concentric Circle Consulting.
- Aleš Špidla – President of the Czech Institute of Information Security Managers.
- Vladimír Kufner – Senior Process Architect in Corporate Architecture and Process Governance at T-Mobile.
- Rob Akershoek – IT4IT & DevOps Architect at Fruition Partners | Northern & Central Europe.
- Jan Zadák – until recently one of the world’s highest-ranking Czech managers.
- Martin Vitouš – leading expert, consultant and supervisor in the areas of strategic, project, process and personal management, mainly focusing on IT.
Conference patronage for 2020
Patronage also provided Prof. Ing. Jiří Voříšek, Csc., educator and consultant in the field of SSME (Service Science Management and Engineering), strategic management of information systems, system integration, methodology of development and operation of IS/ICT and outsourcing of IS/ICT. Adviser to the Deputy Minister of the Interior.
Vladimír Dzurilla, Dip Mgmt., Director General of the Treasury of the Centre for Shared Services, p. p., Adviser to the Prime Minister for ICT and Digitization, Government Plenipotentiary for IT and Digitization
The main areas of interest are transformation projects in the telecommunications, finance, and government sectors.
More information will be provided after the final evaluation of all aspects of the conference in a more comprehensive article.
itSMF Czech Republic
itSMF (IT Service Management Forum) is an internationally active independent and non-profit organization dedicated to all aspects of ICT service management. ITIL and its emerging ISO/IEC 20000 standard are the global standard for this area, so itsmf is also perceived as a forum for users of this standard, but at the same time it significantly affects the development of the entire ICT management sector. itSMF was founded in the UK in 1991.
Autor:: Jaroslav Rokyta